Thank you for shopping with Midas Apparel. We want you to be completely satisfied with your purchase. If you are not satisfied with your order, our Refund & Returns Policy explains how you can request a return, exchange, or refund.
Returns
Customers may request a return within 7 days of receiving the order.
To be eligible for a return, the item must:
- Be unused, unworn, and unwashed
- Be in the original packaging
- Have all tags attached
- Not be damaged or altered in any way
Items that do not meet these conditions may not be eligible for a return.
Non-Returnable Items
The following items cannot be returned:
- Items marked as Final Sale
- Used or worn items
- Gift cards
- Personalized or customized products
- Items without original tags or packaging
Exchanges
If you need a different size or color, you may request an exchange within 7 days of receiving your order.
Exchanges are subject to product availability.
If the requested item is unavailable, we may offer a store credit or refund.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method
- Processing time may take 5–10 business days, depending on your bank or payment provider
Shipping charges are non-refundable unless the return is due to a defective or incorrect item.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please include:
- Your order number
- A description of the issue
- Photos of the item
We will review the issue and arrange a replacement or refund if applicable.
Return Shipping
Customers may be responsible for return shipping costs, unless the item received was defective or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item without tracking.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card company, as it may take time before the refund is officially posted.
- Contact your bank for additional processing time.
If you have done all of this and still have not received your refund, please contact us.
Contact Us
For return or refund requests, please contact us at:
Website: https://shop.midasapparel.com
Email: support@midasapparel.com